Payment Terms – ROTW Travels
Website:https://rotwtravels.com/
1. General Payment Policy
All bookings with ROTW Travels are subject to advance payment and confirmation from our operations team.
A booking is considered confirmed only after receipt of the required deposit and written confirmation from ROTW Travels.
Prices are subject to change until full payment is received due to airline fares, hotel rates, seasonal fluctuations, currency exchange variations, and supplier availability.
2. Deposit Requirement
- A minimum advance deposit (typically 30%–50%) is required at the time of booking.
- The deposit amount may vary depending on the service type (tour package, visa service, group booking, or customized itinerary).
- Certain services such as flight tickets, visa processing, or peak-season bookings may require full upfront payment.
3. Balance Payment
- The remaining balance must be paid before the commencement of travel, typically:
- 7 to 30 days prior for standard packages
- Immediately for last-minute bookings
- Failure to clear the balance within the due date may result in cancellation of services and forfeiture of the deposit.
4. Accepted Payment Methods
ROTW Travels accepts the following payment modes:
- Bank Transfer (Domestic & International)
- Debit/Credit Cards (where applicable)
- Cash payments at authorized office locations
- Online payment links (secure gateway)
All bank charges, transfer fees, or currency conversion charges are borne by the client unless otherwise stated.
5. Pricing Conditions
- All quoted prices are subject to availability at the time of booking
- All quoted prices are subject to availability at the time of booking
- Any changes in government taxes, airline surcharges, fuel costs, or supplier pricing will be reflected in the final invoice.
6. Late Payment Policy
- Failure to make payments within the specified timeline may lead to:
- Booking cancellation
- Loss of deposit or partial payment
- Rebooking subject to availability and revised pricing
- ROTW Travels reserves the right to cancel unpaid reservations without prior notice.
7. Non-Refundable Components
Certain services may be partially or fully non-refundable, including:
- Airline tickets (as per airline policy)
- Visa processing fees
- Hotel cancellation penalties
- Special promotional or discounted packages
- Third-party service charges
8. Refund Policy (Payment Link to Terms)
- Refunds, if applicable, will be processed only after confirmation from service providers (airlines, hotels, etc.).
- Refund processing time may vary depending on supplier timelines.
- Administrative charges and non-refundable components will be deducted from the refund amount.
9. Currency & Exchange Rate Fluctuations
- Payments made in foreign currency may be subject to exchange rate fluctuations
- The final payable amount may vary if payment is delayed beyond quotation validity.
10. Fraud Prevention & Payment Verification
ROTW Travels reserves the right to:
- Verify payment authenticity before issuing tickets or vouchers
- Request additional identification for large transactions
- Refuse or cancel suspicious transactions without liability
11. No-Show & Unused Services
ROTW Travels reserves the right to:
- No refund will be issued for missed flights, unused hotel nights, or unutilized services once travel has commenced.
- Clients are responsible for timely arrival and participation in all booked services.
12. Amendment of Payment Terms
- ROTW Travels reserves the right to update or modify payment terms at any time without prior notice. Updated terms will apply to all new bookings.
13. Contact Information
For payment-related queries:
ROTW Travels
ROTW Travels https://rotwtravels.com/
Email: inbound@rotwtravels.com (or your official email)
Phone: +7-930-945-4007